Your clients' data is protected, your workflows are secure, and your questions have answers, all in one place.
Frequently Asked Questions About Your Data
Is my client's data used to train AI models?
No. Client data, whether identifiable, anonymized, or de-identified, is never used to train, fine-tune, or improve AI models. It is not added to a learning pipeline of any kind.
Do I need to migrate my existing data to use Previdi?
No. Your existing case data, documents, and records remain where they are today. Using Previdi does not require a historical data migration.
Where are the uploaded records stored?
Uploaded records are stored within Physician Life Care Planning's secure environment, with PLCP remaining the custodian of those records at all times.
Frequently Asked Questions About How AI Is Used in Previdi
What does the AI in Previdi actually do?
Previdi uses AI to parse and process uploaded medical records, identify relevant information, and organize findings such as diagnoses, treatment history, and care recommendations into a structured case evaluation. RangeFinder also uses documented case information to benchmark potential future medical needs against the PLCP Intelligence Core. The AI works only within the records uploaded for that case and does not access information from other clients or cases. It is used to organize, surface, and benchmark information, not to make legal, clinical, or case judgments. Those decisions remain with your team.
What does the AI not do?
Previdi’s AI does not make legal, clinical, or case decisions. It does not use client data to train or improve AI models, and it does not access or reference information from other cases or clients. The technology helps organize and surface information. Professional judgment remains with your team.
How does RangeFinder use data?
RangeFinder benchmarks documented conditions against the PLCP Intelligence Core, built from over 1 million physician-authored future medical requirements — aggregated, de-identified, and developed over decades of expert-driven experience, growing every day. This dataset provides comparable clinical and economic context and supports the estimated future medical cost range. It is used as a static benchmarking resource and is not used to train, fine-tune, or improve AI models.
Frequently Asked Questions About HIPAA & Compliance
Is Previdi HIPAA compliant?
Yes. Previdi operates under the same policies and processes that clients require of PLCP today. PHI is handled through authorized workflows supported by PLCP policies, access controls, and compliance processes.
Frequently Asked Questions About Security & Infrastructure
What security safeguards are in place?
Previdi is supported by PLCP's Microsoft Azure and Rackspace environments, with enterprise-grade controls designed for sensitive medical and legal workflows. Security standards include SOC 2 compliance, AES-256 encryption at rest, TLS 1.2+ encryption in transit, and 24/7 monitoring.
What does SOC 2 compliance mean for my firm?
SOC 2 compliance means Previdi's infrastructure has been independently evaluated against rigorous standards for security, availability, and confidentiality. It is the same standard of enterprise-grade security your firm requires of other mission-critical platforms.
Still Have Questions? Talk to Your PLCP Account Representative
If you have additional questions about data security, AI transparency, or how Previdi handles your clients' information, contact your PLCP account representative directly or reach out today through our contact form.
